Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
ORDER PROCESSING TIME
It will take 2-4 business days to process your order, regardless of the shipping option selected. We ship Monday through Friday, excluding weekends and holidays. Please allow up to 3 business days on average for orders to process. That means if you order on Monday, you can expect the order to be start shipping by Thursday at the latest. Your order could in some cases be delayed due to inaccurate or incomplete payment or checkout information, such as a wrong shipping address provided. (You will immediately be informed about this by our support team).
ESTIMATED SHIPPING TIME (Updated COVID-19 Delays)
United States: 4-12 Business Days. We ship inside to all States from our USA based warehouses. (Free Shipping: on selected products).
International: 12-25 Business Days ( Free Shipping: on selected products)
NOTE: Shipping times typically depend on the customs in each country. Some countries will clear packages faster than others, so please take that into account as well.
Shipping times can also in some cases be delayed due to factors outside of our control, such as:
- IR Disputes/Strikes
- Weather Conditions
- Time of Year (e.g. Holiday Seasons)
- Large and/or Bulky Items
- Error on the Shipping Providers side
- COVID-19 Delays
Should any of the above scenarios occur with your package, we promise to keep you well informed to the best of our ability.
Whether or not you'll get charged additional money from the customs in your country is out of our control. When you order an item from our store, you acknowledge that there's a possibility of additional charges once the package reaches your country. Please contact us customs to learn more about the specific policies of your location.
NOTE: We are not responsible for any delays that may/may not be caused by the customs clearance processes in the destination country. Additionally, shipping to certain countries could require extra shipping fees due to the geographical location.
WRONG ADDRESS DISCLAIMER
It is the buyers responsibility to make sure that all shipping information is correct. We have a strict shipping schedule and therefore won't always be able to make changes to the shipping address. Please double-check the address you are entering before checking out. We will NOT be held responsible for packages sent to the wrong address.
If your order is already processing or has already shipped, we are unable to make changes to the destination address. At that point, the only thing we can do is wait for the package to be returned to us. If the item is returned to our warehouse, we will issue a full refund upon arrival.
By placing an order in our store, you are responsible for the cost of return shipping. Please refer to our returns policy page for further information on how to return packages inside USA or Worldwide.